Shipping Policy
At AllNaturallyRooted, each order is handcrafted with care and intention. As a small, family-run business, we handle every step ourselves—from blending to packing to shipping. To maintain quality and consistency, we process and ship orders only on Tuesdays and Thursdays. We appreciate your patience and understanding!
🕰️ Order Processing Time
- Orders are processed and shipped within 3–8 business days (excluding weekends and holidays).
- Please note that transit times are separate from processing time and may vary depending on your location, carrier delays, holidays, or inclement weather.
- During high-volume times, additional processing time may be required—but we’ll always do our best to ship your items as quickly as possible.
🚚 U.S. Shipping Details
- Free shipping on U.S. orders $50 and over
- All orders are shipped via USPS
- If you provide a P.O. Box, we may ship via USPS regardless of chosen method
- Once a shipping label is created, you’ll receive a tracking number by email
📦 Non-Delivery & Lost Packages
In the rare event that your package is lost in transit, please contact us at allnaturallyrooted@gmail.com.
We will work with the shipping carrier to investigate the issue, and if the loss is confirmed, we’ll help file a claim. All our shipments are insured against loss, damage, or theft during transit.
❌ Incorrect Shipping Address Policy
- If you entered the wrong address, email us immediately at allnaturallyrooted@gmail.com. If the order hasn’t shipped yet, we can cancel it so you can place a corrected order.
- If your package is returned to us due to an incorrect or incomplete address and you didn’t notify us in time, the order will be canceled and refunded minus the original shipping cost.
🔍 Checking Your Order Status
Once your order ships, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking to become active.
If you haven’t received your order within 3–5 business days of getting your shipping confirmation, email us at allnaturallyrooted@gmail.com with your name and order number—we’ll be happy to look into it for you.
💛 Thank You for Supporting Our Small Business
Your support allows us to stay true to what we do best: creating natural, handcrafted products in small batches, with love. Shipping twice a week helps us keep our quality high and waste low.
If you have any questions, feel free to reach out anytime at allnaturallyrooted@gmail.com.